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Conversation History

The AI Assistant preserves your conversation history so you can revisit previous answers, continue interrupted conversations, and maintain context across sessions. This page covers how to manage your conversations, provide feedback, and make the most of your interaction history.

Viewing Conversation History​

When you open the chat panel, your conversation list appears on the left side:

  1. Click the chat icon to open the panel.
  2. Your recent conversations are listed in chronological order, with the most recent at the top.
  3. Each conversation shows a preview of the first message and the date it was created.
  4. Click any conversation to load its full message history.

Conversation List​

Each entry in the conversation list displays:

  • First message preview -- A truncated version of your opening question.
  • Date and time -- When the conversation was started.
  • Account context -- Which AWS account the conversation is associated with.

Conversations are scoped to the AWS account that was selected when the conversation started. This means your production account conversations are separate from your staging account conversations.

Continuing a Previous Conversation​

To resume a conversation you started earlier:

  1. Open the chat panel.
  2. Find the conversation in the list and click it.
  3. All previous messages load in the chat view.
  4. Type a new message to continue the conversation.

The assistant retains the context of the conversation, so your follow-up questions can reference earlier messages and answers. For example, if you discussed a specific finding three days ago, you can return to that conversation and ask "Has that finding been resolved yet?"

info

The assistant loads your recent message history when continuing a conversation, so it has the context it needs to provide relevant follow-up answers. Very old messages may not be included in the context window, but the most recent exchanges are always available.

Starting a New Conversation​

To start a fresh conversation:

  1. Open the chat panel.
  2. Click New Conversation at the top of the conversation list.
  3. The message area clears, ready for your new question.

Starting a new conversation is recommended when:

  • You are switching to an entirely different topic.
  • Your current conversation has become long and you want a clean context.
  • You want to ask a question without the influence of previous conversation context.
tip

You do not need to start a new conversation for every question. The assistant handles topic changes within a conversation well. But if you find that responses are referencing irrelevant earlier context, starting fresh can help.

Deleting Conversations​

To delete a conversation you no longer need:

  1. Open the chat panel and find the conversation in the list.
  2. Click the delete icon next to the conversation.
  3. Confirm the deletion when prompted.

Deleted conversations are permanently removed and cannot be recovered. All messages and associated data within the conversation are deleted.

caution

Conversation deletion is permanent. If you think you might need to reference a conversation later -- for example, for audit purposes or to recall a remediation recommendation -- consider keeping it rather than deleting it.

Message Feedback​

You can provide feedback on individual assistant responses to help improve the quality of answers over time.

How to Provide Feedback​

Each assistant message includes feedback icons at the bottom:

  • Thumbs up -- The response was helpful and accurate.
  • Thumbs down -- The response was unhelpful, inaccurate, or missing important information.

Click the appropriate icon to submit your feedback. You can change your feedback at any time by clicking the other icon.

When to Provide Feedback​

Providing feedback is optional but valuable. Consider leaving feedback when:

  • The assistant gave an exceptionally clear and useful answer (thumbs up).
  • The assistant's answer was incorrect or misleading (thumbs down).
  • The assistant missed important context about your environment (thumbs down).
  • The response included exactly the right action buttons for your situation (thumbs up).
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Feedback helps the Guardian Pro team understand which types of questions and responses work well and which need improvement. Individual feedback is not shared outside your organisation.

Conversation Behaviour Across Account Switches​

When you switch AWS accounts using the account selector in the navigation bar:

  1. The current conversation ends -- The assistant disconnects from the previous account's context.
  2. A fresh session starts -- The assistant reconnects with the new account's data.
  3. Previous conversations remain -- Conversations from the previous account are still accessible in your history.
  4. New conversation begins -- The chat area clears for the new account context.

This behaviour ensures that answers are always accurate for the account you are currently viewing. The assistant never accidentally mixes data between accounts.

Viewing Conversations from Other Accounts​

To revisit a conversation from a different account:

  1. Switch to the account the conversation was created in using the account selector.
  2. Open the chat panel.
  3. Find and click the conversation in your history.

Conversation Limits​

Message History Depth​

The assistant loads the most recent messages from your conversation to maintain context. For very long conversations, earlier messages may not be included in the context window. If you notice the assistant losing track of something discussed much earlier in the conversation, consider starting a new conversation and restating the relevant context.

Daily Usage​

Each subscription tier includes a daily AI usage allowance. Your current usage is tracked automatically. The allowance resets at the start of each calendar day (UTC).

If you reach your daily limit:

  • The assistant notifies you that the limit has been reached.
  • You can still browse your conversation history and use action buttons from previous responses.
  • New AI-powered responses resume the following day.
TierUsage Level
StarterStandard daily allowance
BusinessIncreased daily allowance
EnterpriseHighest daily allowance

Check your Subscription page for details about your current tier and usage.

Best Practices for Managing Conversations​

Organise by Topic​

Start new conversations when switching between major topics. For example, keep your security investigation conversations separate from your cost analysis conversations. This makes it easier to find relevant answers later.

Use Conversations as a Record​

Conversations serve as an informal record of your infrastructure investigations. If you discover an important finding or receive a useful remediation recommendation, the conversation preserves that context for future reference.

Review Before Meetings​

Before a security review or cost optimisation meeting, browse your recent conversations for data points and recommendations. The assistant's answers often contain concise summaries that are useful for reporting.

Clean Up Regularly​

Periodically review your conversation list and delete conversations that are no longer relevant. This keeps your list manageable and makes it easier to find the conversations that matter.

Privacy and Data Retention​

  • Conversations are stored securely and encrypted at rest.
  • Only users within your organisation can view conversations.
  • Conversations are associated with your user account -- other team members cannot see your chat history.
  • Deleted conversations are permanently removed from storage.
  • Conversation data is not used to train or improve AI models.

Integration with Other Features​

Your conversation history can inform your workflow across Guardian Pro:

  • Action Centre -- Questions about findings in the chat often lead to remediation actions in the Action Centre. Revisit the conversation to recall the assistant's recommendations.
  • Cost Intelligence -- Cost analysis conversations can help you track which optimisation recommendations you have already explored.
  • Compliance -- Compliance-related conversations serve as informal evidence of your investigation and remediation efforts.
  • Architecture Advisor -- Risk and simulation discussions provide context for architecture decisions.

Next Steps​